{"id":2932,"date":"2025-01-28T13:40:45","date_gmt":"2025-01-28T12:40:45","guid":{"rendered":"https:\/\/primion.io\/service-en-ondersteuning\/"},"modified":"2025-09-16T14:19:04","modified_gmt":"2025-09-16T12:19:04","slug":"service-en-ondersteuning","status":"publish","type":"page","link":"https:\/\/primion.io\/nl\/service-en-ondersteuning\/","title":{"rendered":"Service en ondersteuning"},"content":{"rendered":"\n<div style=\"height:92px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"acf-block block-subnav align\">\n\t<div class=\"block-subnav__row container\">\n\n\t\t\t\t<div class=\"block-subnav__nav\">\n\t\t\t<ul class='block-subnav__list'><li><a href=\"#service-and-support\">Service &#038; support<\/a><\/li><li><a href=\"#technische-documenten\">Technische documenten<\/a><\/li><\/ul><\/ul>\t\t<\/div>\n\t\t\t<\/div>\n<\/div>\n\n\n<section class=\"wp-block-custom-container alignwide block-content  block-content--spacing-top block-content--spacing-bottom\"><style>.block-content{position:relative;border-bottom:1px solid light-dark(#EFEFEF, #243A4D)}.block-content:only-child{border-bottom:0}.block-content--spacing-top{padding-top:4.8rem}@media (min-width: 992px){.block-content--spacing-top{padding-top:9.6rem}}.block-content--spacing-bottom{padding-bottom:2.4rem}@media (min-width: 992px){.block-content--spacing-bottom{padding-bottom:7.2rem}}.block-content--margin-top{margin-top:4.8rem}@media (min-width: 992px){.block-content--margin-top{margin-top:9.6rem}}.block-content--margin-bottom{margin-bottom:4.8rem}@media (min-width: 992px){.block-content--margin-bottom{margin-bottom:9.6rem}}.block-content .container{position:relative;z-index:1}.block-content .container--full{padding:0}.block-content .container .block-content{display:flex;border-bottom:0;border-radius:16px}.block-content .container .block-content .container{padding:2.4rem;padding-bottom:2px}.block-content .container .block-content .container h1,.block-content .container .block-content .container h2,.block-content .container .block-content .container h3,.block-content .container .block-content .container h4,.block-content .container .block-content .container h5,.block-content .container .block-content .container h6,.block-content .container .block-content .container .h1,.block-content .container .block-content .container .h2,.block-content .container .block-content .container .h3,.block-content .container .block-content .container .h4,.block-content .container .block-content .container .h5,.block-content .container .block-content .container .h6{margin-bottom:1.6rem}.block-content .container .col:not(:only-child) .block-content:only-child,.block-content .container .col:not(:only-child) .container:only-child{min-height:100%}.block-content .container-overlay{position:absolute;z-index:0;top:0;right:0;bottom:0;left:0}.block-content.has-primary-background-color:not(:has(.container)){padding:3.2rem 0 !important}.block-content.has-primary-background-color .container{padding:3.2rem !important}.block-content.has-primary-background-color .wp-block-buttons>.wp-block-button:last-child{margin-bottom:0}\n<\/style><div class=\"container container--wide\"><div class=\"container__body\">\n<div class=\"wp-block-custom-columns columns-row row\"><style>.columns-row--spacing-top{padding-top:4.8rem}@media (min-width: 992px){.columns-row--spacing-top{padding-top:9.6rem}}.columns-row--spacing-bottom{padding-bottom:4.8rem}@media (min-width: 992px){.columns-row--spacing-bottom{padding-bottom:9.6rem}}.columns-row--margin-top{margin-top:4.8rem}@media (min-width: 992px){.columns-row--margin-top{margin-top:9.6rem}}.columns-row--margin-bottom{margin-bottom:4.8rem}@media (min-width: 992px){.columns-row--margin-bottom{margin-bottom:9.6rem}}.columns-row.seperator .col{position:relative}.columns-row.seperator .col.col-lg-4:not(:last-child)::after,.columns-row.seperator .col.col-lg-3:not(:last-child)::after,.columns-row.seperator .col.col-lg-6:not(:last-child)::after{content:'';position:absolute;bottom:0;left:24px;width:calc(100% - 48px);height:1px;background-color:#FF3E41}@media (min-width: 992px){.columns-row.seperator .col.col-lg-4:not(:last-child),.columns-row.seperator .col.col-lg-3:not(:last-child),.columns-row.seperator .col.col-lg-6:not(:last-child){border-right:1px solid #FF3E41}.columns-row.seperator .col.col-lg-4:not(:last-child)::after,.columns-row.seperator .col.col-lg-3:not(:last-child)::after,.columns-row.seperator .col.col-lg-6:not(:last-child)::after{display:none !important}}.columns-row.seperator .col.col-xl-4:not(:last-child)::after,.columns-row.seperator .col.col-xl-3:not(:last-child)::after,.columns-row.seperator .col.col-xl-6:not(:last-child)::after{content:'';position:absolute;bottom:0;left:24px;width:calc(100% - 48px);height:1px;background-color:#FF3E41}@media (min-width: 1380px){.columns-row.seperator .col.col-xl-4:not(:last-child),.columns-row.seperator .col.col-xl-3:not(:last-child),.columns-row.seperator .col.col-xl-6:not(:last-child){border-right:1px solid #FF3E41}.columns-row.seperator .col.col-xl-4:not(:last-child)::after,.columns-row.seperator .col.col-xl-3:not(:last-child)::after,.columns-row.seperator .col.col-xl-6:not(:last-child)::after{display:none !important}}\n<\/style>\n<div class=\"wp-block-custom-column col col-12 col-lg-8\">\n<div class=\"wp-block-custom-spacing spacing-element spacing-mobile--small spacing-tablet--small spacing-small-desktop--small spacing-desktop--small\"><\/div>\n\n\n\n<p><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/p>\n\n\n\n<p class=\"is-style-subheading h3\" id=\"service-and-support\">Service &amp; support<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">We protect what matters!<\/h1>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-custom-columns columns-row row\">\n<div class=\"wp-block-custom-column col col-12 col-lg-6\">\n<div class=\"acf-block block-case-teaser align block-case-teaser--full\">\n\t<style>.block-case-teaser{display:flex;position:relative;color:#fff;background-color:#243A4D;border-radius:16px;overflow:hidden;min-height:100%}.block-case-teaser__row{display:flex;flex-wrap:nowrap;flex-direction:column;width:100%}.block-case-teaser__label{display:inline-block;margin:0 0 2.4rem;color:#FF3E41;font-size:1.6rem;line-height:1}.block-case-teaser__title{max-width:100%;margin:0 0 2.4rem}.block-case-teaser__content{flex:1 0 0;align-self:stretch}.block-case-teaser__content a{color:#9FA5AD}.block-case-teaser__content a:hover,.block-case-teaser__content a:focus{color:#9FA5AD !important}.block-case-teaser__img-wrapper{aspect-ratio:unset;width:unset;padding:2.4rem;padding-bottom:0}@media (min-width: 992px){.block-case-teaser__img-wrapper{padding:3.2rem;padding-bottom:0}}.block-case-teaser__img-wrapper img,.block-case-teaser__img-wrapper svg{width:4.8rem;height:4.8rem;object-fit:contain}.block-case-teaser--full .block-case-teaser__img-wrapper{position:relative;width:100%;aspect-ratio:1 \/ 1;padding:0 !important}.block-case-teaser--full .block-case-teaser__img-wrapper img,.block-case-teaser--full .block-case-teaser__img-wrapper svg{width:100%;height:100%;object-fit:cover}.block-case-teaser__img-wrapper:has(.block-case-teaser__title){display:flex;align-items:center;gap:24px}.block-case-teaser__img-wrapper:has(.block-case-teaser__title) .block-case-teaser__title{margin:0}.block-case-teaser__button{align-self:flex-end;line-height:1}.block-case-teaser__link{min-width:4rem;padding:1rem 1.2rem}.block-case-teaser__content-wrapper{display:flex;flex-direction:column;width:100%;padding:2.4rem;padding-top:1.6rem;min-height:100%}@media (min-width: 992px){.block-case-teaser__content-wrapper{padding:3.2rem;padding-top:2.4rem}}.block-case-teaser--full .block-case-teaser__content-wrapper{padding:2.4rem}@media (min-width: 992px){.block-case-teaser--full .block-case-teaser__content-wrapper{padding:3.2rem}}.block-case-teaser__content-wrapper img{margin-right:1.2rem}.block-case-teaser .wp-block-button{margin-bottom:0}.block-case-teaser .wp-block-button.full-width .wp-block-button__link{width:100%}.block-case-teaser .wp-block-button__link:hover,.block-case-teaser .wp-block-button__link:focus{border-color:#000 !important;background-color:#000 !important}.block-case-teaser__download .wp-block-button__link::after{mask-image:url(\"https:\/\/primion.io\/wp-content\/themes\/ATLAS\/images\/svg\/icon_eye_white.svg\")}\n<\/style>\t<div class=\"block-case-teaser__row\">\n\t\t\t<div class=\"block-case-teaser__content-wrapper\">\n\t\t\t\t\t\t\t<h3 class=\"block-case-teaser__title\">Algemene technische ondersteuning<\/h3>\n\t\t\t\t\t\t\t<div class=\"block-case-teaser__content\"><p>Maandag\u2013Donderdag: 7:30 \u2013 17:00<br \/>\nVrijdag: 7:30 \u2013 16:00<\/p>\n<p>Telefoon: <span data-teams=\"true\">03 312 92 61<\/span><br \/>\nE-mail: <a href=\"mailto:dispatch@primion.eu\">dispatch@primion.eu<\/a><\/p>\n<div id=\"lt-accessibility-devtools\" aria-hidden=\"true\"><\/div>\n<\/div>\n\t\t\n\t\t\t\t\n\t\t<\/div>\n\t<\/div>\n\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-custom-column col col-12 col-lg-6\">\n<div class=\"acf-block block-case-teaser align block-case-teaser--full\">\n\t\t<div class=\"block-case-teaser__row\">\n\t\t\t<div class=\"block-case-teaser__content-wrapper\">\n\t\t\t\t\t\t\t<h3 class=\"block-case-teaser__title\">24-uurs technische ondersteuning<\/h3>\n\t\t\t\t\t\t\t<div class=\"block-case-teaser__content\"><p>Heb je een servicecontract met ons afgesloten? Dan kunt u ons bereiken op het opgegeven telefoonnummer!<\/p>\n<p>Heb je geen servicecontract? Laat ons je dan vrijblijvend adviseren.<\/p>\n<ul>\n<li>Gegarandeerde beschikbaarheid van reserveonderdelen<\/li>\n<li>Gratis telefonische ondersteuning<\/li>\n<\/ul>\n<\/div>\n\t\t\n\t\t\t\t\t\t<style>.wp-block-button{margin:0 0 2.4rem;width:100%}@media (min-width: 782px){.wp-block-button{width:unset}}.wp-block-button.align-center{text-align:center}.wp-block-button.align-right{text-align:right}.wp-block-buttons>.wp-block-button{margin-bottom:2.4rem}.wp-block-button__link{position:relative;display:inline-block;padding:1rem 4.4rem 1rem 1.6rem;width:100%;color:#fff !important;font-weight:600;text-align:left;text-decoration:none;min-height:4rem;border:2px solid #FF3E41;border-radius:100px;background-color:#FF3E41;cursor:pointer;font-size:1.6rem;line-height:1}@media (min-width: 782px){.wp-block-button__link{width:unset}}.wp-block-button__link:empty::after{right:8px;width:1.8rem;height:1.8rem;mask-image:url(\"https:\/\/primion.io\/wp-content\/themes\/ATLAS\/images\/svg\/chevron-right-white.svg\")}.wp-block-button__link::after{content:'';position:absolute;top:50%;right:12px;transform:translateY(-50%);width:1.8rem;height:1.8rem;mask-image:url(\"https:\/\/primion.io\/wp-content\/themes\/ATLAS\/images\/svg\/chevron-right-white.svg\");mask-size:contain;mask-repeat:no-repeat;mask-position:center center;background-color:#fff;transition:background-color .2s}.wp-block-button__link:has(img) img{position:absolute;top:50%;right:8px;transform:translateY(-50%);width:2.4rem;height:2.4rem}.wp-block-button__link:has(img)::after{display:none}.wp-block-button:not(.is-style-link-only):not(.is-style-outline):not(.is-style-fill-secondary) .wp-block-button__link:hover,.wp-block-button:not(.is-style-link-only):not(.is-style-outline):not(.is-style-fill-secondary) .wp-block-button__link:focus{color:#fff !important;border-color:#68727F;background-color:#68727F}.has-light-dark-background-color .wp-block-button:not(.is-style-link-only):not(.is-style-outline):not(.is-style-fill-secondary) .wp-block-button__link:hover,.has-light-dark-background-color .wp-block-button:not(.is-style-link-only):not(.is-style-outline):not(.is-style-fill-secondary) .wp-block-button__link:focus{border-color:light-dark(#243A4D, #000);background-color:light-dark(#243A4D, #000)}.wp-block-button .wp-block-button__link{transition:.2s}.is-style-fill-secondary .wp-block-button__link{border-color:#243A4D;background-color:#243A4D}.is-style-fill-secondary .wp-block-button__link:hover,.is-style-fill-secondary .wp-block-button__link:focus{color:#fff !important;border-color:#FF3E41;background-color:#FF3E41}.is-style-outline .wp-block-button__link{padding:1rem 4.4rem 1rem 1.6rem;color:#FF3E41 !important;border:2px solid #FF3E41;background-color:transparent;transition:.2s;transition-property:color, border-color}.is-style-outline .wp-block-button__link::after{background-color:#FF3E41}.is-style-outline .wp-block-button__link:hover,.is-style-outline .wp-block-button__link:focus{color:light-dark(#243A4D, #EFEFEF) !important;border-color:light-dark(#243A4D, #EFEFEF);background-color:transparent}.is-style-outline .wp-block-button__link:hover::after,.is-style-outline .wp-block-button__link:focus::after{background-color:light-dark(#243A4D, #EFEFEF)}.is-style-link-only .wp-block-button__link{width:unset !important;min-width:0;min-height:0;padding:0;padding-right:4rem;font-weight:600;color:#FF3E41 !important;border:none;background-color:transparent;transition:color .2s,text-decoration-color .2s}.is-style-link-only .wp-block-button__link::after{background-color:#FF3E41}.is-style-link-only .wp-block-button__link:hover,.is-style-link-only .wp-block-button__link:focus{color:light-dark(#243A4D, #EFEFEF) !important;background-color:transparent !important}.is-style-link-only .wp-block-button__link:hover::after,.is-style-link-only .wp-block-button__link:focus::after{background-color:light-dark(#243A4D, #EFEFEF)}\n<\/style>\n\t\t\t\t\t\t\t\t<div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"#popmake-3207\" target=\"_self\">Meer voordelen en contact<\/a><\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\t<\/div>\n\n<\/div><\/div>\n<\/div>\n<\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-custom-container alignwide block-content  block-content--spacing-top block-content--spacing-bottom\"><div class=\"container container--wide\"><div class=\"container__body\">\n<div class=\"wp-block-custom-columns columns-row row\">\n<div class=\"wp-block-custom-column col col-12 col-lg-8\">\n<div class=\"wp-block-custom-spacing spacing-element spacing-mobile--small spacing-tablet--small spacing-small-desktop--small spacing-desktop--small\"><\/div>\n\n\n\n<p class=\"is-style-subheading h3\" id=\"technische-documenten\">Technische documenten<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" class=\"wp-block-heading\" id=\"de-primion-documentatieportal\">De Primion-documentatieportal<\/h2>\n\n\n\n<p>Op het documentatieportaal vindt u technische documentatie, gebruikershandleidingen en productbladen. Als u nog geen gebruikersaccount hebt, registreer u dan eerst. <\/p>\n\n\n\n<div class=\"wp-block-custom-columns columns-row row small-gutter\">\n<div class=\"wp-block-custom-column col col-6 col-lg-3\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/signup.docu.primion.eu\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Nu aanmelden<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-custom-column col col-6 col-lg-6\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/docu.primion.eu\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Inloggen<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-custom-column col col-12 col-lg-4\">\n<div class=\"wp-block-custom-spacing spacing-element spacing-mobile--small spacing-tablet--small spacing-small-desktop--small spacing-desktop--small\"><\/div>\n\n\n<style>@media (max-width: 767px){.wp-block-group.is-layout-flex{flex-wrap:wrap}}.wp-block-group.is-layout-grid{gap:2rem}\n<\/style>\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<section class=\"wp-block-custom-container alignwide block-content  has-light-dark-background-color\" style=\"background-color:light-dark(#EFEFEF, #1D262F)\"><div class=\"container container--wide\"><div class=\"container__body\">\n<h3 class=\"wp-block-heading\">Vragen over aanmelden of registreren?<\/h3>\n\n\n\n<p>Het Primion-Doku team staat tot je beschikking!<\/p>\n\n\n\n<p>E-mail: <a href=\"mailto:documentation@primion.eu\">documentation@primion.eu<\/a><\/p>\n<\/div><\/div><\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/section>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2932","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/primion.io\/nl\/wp-json\/wp\/v2\/pages\/2932","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/primion.io\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/primion.io\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/primion.io\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/primion.io\/nl\/wp-json\/wp\/v2\/comments?post=2932"}],"version-history":[{"count":5,"href":"https:\/\/primion.io\/nl\/wp-json\/wp\/v2\/pages\/2932\/revisions"}],"predecessor-version":[{"id":8119,"href":"https:\/\/primion.io\/nl\/wp-json\/wp\/v2\/pages\/2932\/revisions\/8119"}],"wp:attachment":[{"href":"https:\/\/primion.io\/nl\/wp-json\/wp\/v2\/media?parent=2932"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}